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Ubisoft threatens Splinter Cell: Blacklist gamers who open help tickets concerning server points with 7 day bans, everlasting ban for additional "offenses"



Via ResetEra user JigglesBunny

From the Ubisoft boards: https://forums.ubisoft.com/showthread.php/2369474-Regarding-Online-Connectivity-Issues

Good day Splinter Cell Blacklist Followers,

My identify is Tara Reichley, I’m Head of the Ubisoft Buyer Relationship Heart. It has been delivered to my consideration by one in every of our workforce leads right here at Ubisoft Buyer Assist, Casey Blackwood, that many customers have been reporting points connecting with the Splinter Cell Blacklist companies when trying to entry the multiplayer or cooperative options of the sport.

Relaxation assured, we’re conscious of the problem. Nonetheless, given the age of the sport in query, and the comparatively inactive participant base, the sport workforce has determined to not commit any additional sources into rectifying this challenge.

It is for that reason that I have to ask you, our loyal gamers, to chorus from opening any additional help tickets concerning this challenge. My workforce and I’ve no enter into the choice making means of the sport groups, and by persevering with to crush the help workforce with well-known and unsolvable points solely serves to stop different harmless gamers from receiving the immediate downside fixing they deserve.

Any help tickets submitted concerning this challenge sooner or later shall be met with a 7 day ban. Throughout this era, you can be unable to make purchases by way of the Ubisoft retailer, log in to Ubisoft web sites, log in to your Ubisoft account or play by way of the Ubisoft Join consumer. Nonetheless, you should still play offline. Buyer help will be unable to raise this ban.

Additional offenses shall be met with a everlasting ban.

I'm personally really shocked. Right here now we have one of many largest publishers brazenly acknowledging that one in every of their sport's servers are damaged, saying that they don't care about fixing it nonetheless because of the sport's small playerbase after which even threatening gamers with a 7 day ban for supporting a ticket to help, with anybody submitting a ticket after that being banned completely.

And as a reminder, Ubisoft continues to be actively promoting this sport. Simply my opinion after all, however on the very least if you happen to don't wanna repair your sport pull it from the shops. If anybody have been to purchase this sport they’ve the fitting to a totally practical sport.

submitted by /u/poklane
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